Privacy Policy

Last updated: 21 July 2025

This privacy policy explains how I collect, use and protect any personal information you give when you visit or interact with this website www.rachelkayceramics.co.uk

I’m committed to respecting your privacy, and I’ll never sell or misuse your data.

1. What I Collect

If you place an order or get in touch through my site, I may collect:

  • Your name

  • Your email address

  • Your postal address (for deliveries)

  • Payment details (processed securely by SumUp or PayPal)

I also use Google Analytics to help me understand how people are using the site (what pages are visited, how long people stay, etc.). This is anonymous and doesn’t tell me who you are.

2. What I Do With Your Information

I use your information to:

  • Process and ship your orders

  • Respond to any messages or enquiries

  • Improve the website and user experience via analytics

If you ever sign up for a mailing list, I’ll only email you if you’ve agreed to it — and you’ll be able to unsubscribe any time.

3. Payments & Security

All payments are handled through secure, third-party providers — currently SumUp and PayPal. I never see or store your full payment card details.

I take reasonable steps to protect any information you give me and keep it secure. For now, if you sign up for a mailing list, I may store that info using tools like Google Docs or Google Sheets, which are protected by Google’s security.

4. Cookies

This site uses cookies via Google Analytics to help me see how people use the website. These cookies don’t identify you personally, but you can turn them off in your browser settings if you prefer.

5. Your Rights

You have the right to:

  • Request a copy of any personal data I hold about you

  • Ask for your data to be corrected or deleted

  • Withdraw consent if you’ve previously agreed to marketing

To do any of this, just email me at: rachelkayceramics@gmail.com

6. Questions?

If you have any questions about this policy or how I handle your data, feel free to get in touch.

Email: rachelkayceramic@gmail.com
Website: www.rachelkayceramics.com